Introduction
Please read all these terms and conditions carefully. As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure that they contain all that you want and nothing that you are not happy with. If you are not sure about anything, just phone us at 07759307680.
Definition of "We"
In these Terms and Conditions, ‘we’, ‘us’, and ‘our’ refer to Valeriia Hamlin, a professional dance teacher and choreographer based in London, providing group and private dance classes, online courses, and choreography services.
Application
1. These Terms and Conditions will apply to the purchase of the services and goods by you (the Customer or you).
2. Valeriia Hamlin of 274A Haydons Road, London, SW19 8TT, with email address [email protected]; telephone number 07759307680 (the Supplier or us or we).
3. These are the terms on which we sell all Services to you. By ordering any of the Services, you agree to be bound by these Terms and Conditions.
Services
4. The description of the Services and any Goods is as set out on our website, catalogues, brochures, or other forms of advertisement. Any description is for illustrative purposes only, and there may be small discrepancies in size or colour of any Goods supplied.
5. In the case of Services and any Goods made to your special requirements, it is your responsibility to ensure that any information or specification you provide is accurate.
6. All Services are subject to availability.
7. We can make changes to the Services which are necessary to comply with any applicable law or safety requirement. We will notify you of these changes.
Choreography Services
8. In addition to dance classes and online courses, we offer choreography services, which may include:
Developing tailored performances, including conceptualising ideas ○ if the client does not have one. Researching and providing 2-5 music options.
Creating choreography.
Finding dancers if required.
Organising and holding rehearsals.
Scouting rehearsal spaces.
Providing ideas and research for costumes, hair, and makeup.
Editing music if necessary.
Organising transportation for the team.
9. Each of these services is charged additionally or as part of a package, all upon agreement and must be paid in advance in full. All payments are strictly non-refundable.
Customer Responsibilities
10. You must cooperate with us in all matters relating to the Services, provide us and our authorised employees and representatives with access to any premises under your control as required, provide us with all necessary information to perform the Services, and obtain any necessary licences and consents (unless otherwise agreed).
11. Failure to comply with the above is a Customer default which entitles us to suspend performance of the Services until you remedy it. If you fail to remedy it following our request, we can terminate the Contract with immediate effect by written notice to you. No refunds will be issued in such cases.
Fees and Payment
12. The fees (Fees) for the Services, the price of any Goods (if not included in the Fees), and any additional delivery or other charges are set out in our price list current at the date of the Order or such other price as we may agree in writing.
13. Fees and charges include VAT at the rate applicable at the time of the Order.
14. Payment for Services must be made at least 30 days in advance of delivery. You must pay in cash or by submitting your credit or debit card details with your Order, and we can take payment immediately or before delivery of the Services. All payments are non-refundable.
Class Packages and Rescheduling
15. Private class packages (4 classes) must be used within one month from the date of purchase.
16. Group class packages (4 classes) must be used within 30 days from the date of purchase. No refunds, breaks, or further reschedules for unused classes.
17. Rescheduling is only available for private class packages with a 72- hour notice and is always subject to studio availability. If the studio does not confirm the rescheduling, the client must cover the cost of the studio for the rescheduled class. The cost of our fees remains paid.
18. No refunds are available for private or group classes; only rescheduling is possible under the stated conditions.
Refunds, Complaints, and Liability
19. All payments are strictly non-refundable, including but not limited to class packages, choreography services, and any additional services.
20. We are not liable for any costs, damages, or losses incurred by the Customer due to missed classes, changes in personal circumstances, or dissatisfaction with the Services.
21. We reserve the right to cancel or reschedule any class, course, or service at our discretion. In such cases, customers will be offered an alternative service or rescheduled date but will not be entitled to a refund.
22. Any complaints regarding the Services must be raised in writing within 3 days of the service being delivered. Failure to do so within this period will result in the complaint being void.
Filming and Media Consent
23. By attending our classes, you acknowledge that you may be filmed or photographed during sessions. This may include footage taken by us or by other participants, which may result in your image appearing on social media, promotional materials, our website, and other marketing platforms.
24. We may use both video and photo content for social media, advertising, website use, promotional purposes, and other related marketing activities. Your face may or may not be covered, and you may or may not be mentioned in posts.
25. If you share videos of yourself as part of your online homework for the Heels Foundation Course or dance tutorials, you understand and consent that we may use these videos for promotional or instructional purposes. You acknowledge that by sharing such content, you might be exposed in our media.
26. If you do not consent to being filmed or photographed, you must notify us in writing before attending any session. While we will make reasonable efforts to accommodate such requests, we cannot guarantee complete exclusion from all footage captured by others.
Privacy
27. Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with regard to your personal information.
28. We are a Data Controller of the Personal Data we process in providing the Services and Goods to you.
29. For any inquiries or complaints regarding data privacy, you can email [email protected].
Governing Law, Jurisdiction, and Dispute Resolution
30. The Contract (including any non-contractual matters) is governed by the law of England and Wales.
31. Disputes can be submitted to the jurisdiction of the courts of England and Wales, or where the Customer lives in Scotland or Northern Ireland, in the courts of Scotland or Northern Ireland, respectively.
32. We try to avoid any dispute, so we deal with complaints as follows: If a dispute occurs, customers should contact us to find a solution. We will aim to respond with an appropriate solution within 5 days. Age Restriction
33. All customers, both offline and online, must be 18 or older due to potential explicit lyrics in the music used for practicing
33. choreographies, the nature of the moves, and the ways in which explanations may include explicit language (although this is less likely).
By purchasing or using any of our Services, you agree to these Terms and Conditions.